SYSTEMS SUPPORT OFFICER – (TENABLE AT HEAD OFFICE, LILONGWE)

Job Profile for the Position:
This is a supervisory position and requires a self-motivated, dynamic and assertive individual with proven experience and notable achievements in the Information Technology field.

The successful candidate will report to the IT Manager.

Job Purpose
To provide technical support for Flexcube Core Banking System as well as other ancillary systems of the Bank.

Key Responsibilities:

• • Providing technical support for Flexcube Core Banking system as well as other ancillary systems including SWIFT, ATS, Electronic Cheque Clearing system and RTGS.
  • Running End of Day for Flexcube Core Banking System.
  • Carrying out software upgrades.
  • Production of regular system reports and any other adhoc reports that may be needed.
  • Ensure that all system problems are logged onto Help Desk systems before attending to them
  • Perform any other duties as assigned by management from time to time.

Competencies/Experience

• • Creative and innovative thinker
  • Strong interpersonal, negotiating and problem solving skills and customer service orientation
  • Expert understanding of Core Banking Systems
  • People management skills

Qualifications
Bachelor’s degree in Information Technology or any IT related field plus at least 3 years’ experience in a similar position.

Remuneration
A competitive remuneration package will be offered to the successful candidate.

APPLICATIONS FOR THE POSITION
Interested applicants, with required qualifications and experience, should submit their applications along with a detailed Curriculum Vitae (CV) with names of three traceable referees, to the:

The Head of Human Resources & Administration,
MyBucks Banking Corporation,
PO Box 2131,
Blantyre,
or e-mail:  [email protected] .

Closing date for receipt of applications is Friday, 24th February, 2023.

Only shortlisted applicants will be acknowledged.