DEBT COLLECTOR/LOAN OFFICER (Intern)

Essa Loans Limited is looking for a reliable and self-driven debt collector to contact debtors and claim outstanding debts. The debt collector will be responsible for recovering the money owed in as little time as possibles.

Duration: Six months contract (with possibilities of renewal)

Reporting to: Operations Officer

Location: Lilongwe

This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Planning course of action to recover outstanding payments
• Locating and contacting debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable

Requirements & Skills

• Proven experience as debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of Ms office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Good time management skills

Qualifications

• Minimum of diploma in Accounting or business administration.
• A minimum of two (2) years` practical experience in a busy working environment

The deadline for applications is on 15 ^th March 2023.

How to apply

Interested candidates must submit their applications supported by detailed curriculum vitae, copies of certified certificates and three traceable referees to:

The Human Resource Manager

Essa Loans Limited

P.O Box 1734

Lilongwe

Email: [email protected]