THE ORGANISATION

Zamara Pensions Administrators Limited is a leading financial services firm that provides services and solutions to Corporates and SME’s in Retirement Fund (Pension) Administration, Consulting and Corporate Trusteeship.

  Zamara Pensions Administrators Limited  domiciled in Malawi is inviting applications from suitably qualified candidates to fill the position of  Receptionist  tenable at its Lilongwe office.

Role: Receptionist

Role based in Lilongwe, Malawi

Role reporting to Branch Manager

DUTIES AND RESPONSIBILITIES

Reporting to the Branch Manager, the successful candidate shall be responsible for administrative support across the business in terms of handling the flow of people and ensuring that all receptionist responsibilities are completed accurately and in a timely manner to promote organizational effectiveness and efficiency.

  Key Responsibilities:

• Welcome, direct and ensure clients are attended to in a timely manner.
• Assist in preparing for any client meetings and ensure the boardroom is clean and neatly arranged at all times.
• Responding, screening and forwarding any incoming phone calls while providing basic information when needed
• Responsible for receiving and documenting all in-coming mail, stamping and placing in respective staff in-trays
• Assist in the coordination of travel and hotel bookings for staff on duty
• Responsible for the general house-keeping of the reception area
• Maintaining a daily log of all calls and client interactions
• Perform other clerical receptionist duties such as filing, photocopying etc

  QUALIFICATIONS  & KEY COMPETENCIES

The following qualification is preferred

• Must have a  minimum of 1 (One) year work experience and a diploma  in the following fields; Secretarial Studies, Administrative Studies, Front Office Operations.

• Telephone Etiquette
• Microsoft Office Skills
• Strong communication skills both written and verbal
• Problem solving skills
• Interpersonal skills

The following personal qualities are preferred

• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure
• Excellent time management skills
• Ability to maintain confidentiality
• Well-groomed and presentable

HOW TO APPLY

Interested applicants who meet the above requirements should submit their applications and detailed Curriculum Vitae (CV), with three traceable referees, to the following postal or email address not later than Wednesday, 1 February 2023.

The Human Resources Manager

Zamara Pensions Administrators Limited

4 ^th  Floor, Plantation House, Victoria Avenue

P.O. Box 2766

Blantyre

Email:  [email protected]

Only short-listed applicants will be acknowledged.