Job Description

Fixed term contract until 30 September 2023

A Diploma from an accredited tertiary institution in Information Technology / Computer Science or a technology related field. Accredited Vendor certification particularly Cisco and Microsoft or industry leading certification such as

ITIL, Office 365, Microsoft Azure, MSCE or MCITP, or equivalent is an added advantage

Minimum of 3 years’ progressive, relevant IT experience

Minimum of 3 years’ experience with Microsoft platform in a virtualized environment.

Minimum of 3 years’ experience designing/implementing/managing,Hyper-V/VMware ESX/vSphere and Virtual Center shared environments, O365.

IT Infrastructure program implementation and management

• Do daily morning check list and send to all IT staff.
• Configure, maintain and provide support for all network components
• Implementation of technologies and platforms supporting a complex corporate data and voice infrastructure.
• Ensure high availability of enterprise voice and data platforms that support internal employee business functions and external business partners.
• Troubleshoot and remediate 3th level issues impacting the operation of the corporate voice and data infrastructure.
• Serve as one of the primary points of contact for telecommunication carriers and service providers and coordinate the design, provisioning, installation and troubleshooting.
• Provides direct business support and daily operations, planning and analysis of our core infrastructure by completing all moves, additions and changes in accordance with our published service level agreements as well as monitoring and analysing the environment utilizing available tools
• Ensure processes and procedures are being followed for any changes to production environment
• Participates in projects in accordance with best practices methodologies ensuring proper execution as a lead or individual contributor. Assumes lead responsibility for infrastructure initiatives and providing leadership to junior members of the department
• Maintains productive relationships with IT colleagues and business

Competencies

· Strategic. Technical · Innovation · Customer First · Leading with influence

· Collaboration · Executing · Personal Mastery

• Maintain and manage of SQL databases, O365, Microsoft Azure, SCCM
• Maintain and manage backup solutions for disaster recovery.
• Knowledge of infrastructure technologies (compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS).

About the Organization

Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.

We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.