Project Manager UNHCR

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The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.

Role Purpose

Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.

We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.

We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.

The purpose of the role is to oversee the implementation and management of the protection and distribution projects under refugee humanitarian response.

Dimensions of the Role

This role will ensure the overall management of all the projects (child protection, gender-based violence, human rights, food and non-food items distribution) in the refugee settings. Donor and stakeholder management, including donor reporting both narrative and financial reporting as well as donor engagement from time to time. The manager is also responsible for managing a project team of at least twenty-three project staff with eight direct reports.

Budget management of about 1,400,000 USD per year which includes GIK value for core relief items.


  • Project coordination at Country level
  • Proposal writing and submission to prospective donors
  • Develops and reviews project intervention targeting the youth, vulnerable children and people with specific needs in the camps and urban refugee settlement areas
  • Develops and submits annual and quarterly work plans and budget for submission to donors, national offices and internally within Plan.
  • Prepares and submits all scheduled corporate and regular reports on time as outlined to donors, National Offices and Malawi government
  • Prepares and submits refunding applications, and other written materials required by donors and management for release of funds instalments
  • Provides functional support to the project team and the refugee community
  • Undertakes capacity building for program staff and stakeholders to ensure quality delivery of work and alignment to key humanitarian standards and packages for protection work.
  • Facilitate roll out of key humanitarian packages such CPiE, Parenting, Life skills and any other packages deemed necessary in the refugee response
  • Works closely with the project team, District and National Coordination teams, other actors at district and national level to ensure effective project implementation and monitoring.
  • Reviews best interest assessments reports for vulnerable children for submission to UNHCR
  • Liaises with key non-governmental organizations (NGOs), national, local government, and external donors, as necessary for effective coordination
  •  Participates in joint agency assessments, task-force teams and workshops, technical committee meetings, coordinating and working cooperatively with other team members to guide agency management and growth
  • Ensures effective engagement of communities using appropriate human rights approaches that will include Equity and Inclusion
  • Promotes innovative community mobilization approaches and adoption of new attitudes and practices by frontline staff that do not regard communities as mere beneficiaries but also partners with valuable contribution to their own development
  • Develops strategies and guidelines on mainstreaming child protection, youth empowerment, human rights and SGBV in the project while being kept informed about refugee and immigrant issues, and services available to refugees
  • Coordinates prison monitoring to follow up on POCs in detention and manage their welfare
  • Manages project audits and responds to project audit queries as necessary
  • Undertake program monitoring and evaluation including among other things ensuring that the project is aligned to the Plan PMERL system.
  • Document good practice for dissemination with Plan International regional and global forums and other external platforms as deemed necessary.
  • Ensure that safeguarding and PSEA standards are being adhered to in the operation of the project including timely reporting of safe guarding issues among PIM staff and POCs and vice versa.
  • Management of the project in SAP system to ensure budgets are inputted correctly and frequently monitored to avoid over expenditures and manage under expenditures.
  • Participate in regional and global learning forums for learning and profiling Plan International Malawi’s work in the response.
  • Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.

Key Relationships


  • Program Area Manager
  • Country Management Team
  • Extended Country Management Team
  • Project Officers
  • Community Development Coordinators
  • Drivers
  • Office Assistant
  • Interpreters
  • Community Mobilizers
  • Admin and finance staff
  • ICT4D Staff
  • National Offices


  • UNHCR- Donor
  • US-Embassy-Donor
  • Other Implementing partners (Jesuit Refugee Services staff, Ministry of Home Affairs – Camp Administration staff, Ministry of Health – Dzaleka Health Centre and Dowa DHO, CARD, WHH)
  • Ministry of Home Affairs-Deputy Commissioner for Refugees and Camp Manager
  • District Executive Committees- Dowa
  • Police
  • Dowa Social Welfare (Ministry of Gender)
  •  Community Based Organizations
  • Community committees
  • Refugee Community Leaders
  • Host community (Chiefs, CBO’s )

Technical expertise, skills and knowledge

  • Bachelor’ Degree or equivalent combination of education and experience in a relevant field. Those with a Masters’ degree in Human Rights, Project Management, Governance or Political or social Science will have an added advantage
  • At least three years’ experience in project management and staff  management 
  • Excellent presentation and interpersonal skills
  • Strong leadership skills
  • Experience and practical knowledge in capacity building, networking and partnerships
  • Excellent budget management and budget tracking skills
  • Experience and knowledge in ensuring donor compliance and risk management 
  • Experience and practical knowledge in developing result-based project monitoring, evaluation and learning system
  • Superior written and verbal communication skills including ability to communicate clearly and to listen carefully and perceive issues objectively, working non-judgmentally with people from diverse backgrounds.
  • Significant cross-cultural experience and ability to work well as part of a multi-cultural team.
  • Attention to detail, along with the ability to appreciate the “big picture” including the needs, desires and constraints of refugees.
  • Basic computer skills including Microsoft Office (Word, Excel and Outlook) and a willingness to learn other programs maintained by Plan International.
  • Ability to define problems, collect data, evaluate information, draw conclusions, and take appropriate action based on available information. Ability and confidence to make independent decisions when appropriate and whom to consult when guidance is needed.
  • Experience in working in development or humanitarian projects
  • Experience in the use of participatory approaches to community development
  • Ability to provide culturally-sensitive counselling and case management.
  • Public Relations and management skills and experience

Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

Location: Lilongwe

Type of Role: One Year Fixed Term

Reports to: Programme Area Manager

Grade: D2

Closing Date: 28 June 2022

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the  Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates. 

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