Monitoring, Evaluation, Accountability and Learning Coordinator

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Main purpose:

Help a Child has been operating in Malawi since 2016 helping marginalized children access their rights to health, education, livelihoods and protection.

The Monitoring, Evaluation, Accountability and Learning Coordinator will represent a crucial aspect of quality management within HAC Malawi child-centred community development program. The post-holder will ensure that all projects the organization is implementing across the country are effectively monitored and evaluated through systems in place to ensure M&E arrangements accommodate the need for lesson learning and beneficiary accountability. Under the guidance of the Country Program Director, she/he will guide, advice, and support building of the capacities of field teams in these areas in order to achieve outcome/impact focused projects and compliance with Help a Child donor policies and practices. Post holder will maintain a central and systematic information management system whereby relevant project information, data and lessons are documented and communicated to inform ongoing implementation and future programming.

Objectives of the function:
The MEAL Coordinator will provide technical support to all the functions of HAC so as to ensure that the implementation of the Organizational Strategic Plan meets the highest standards, and in particular;

  1. Monitoring:  Take lead in the design and implementation of a monitoring framework to track delivery against HAC goals and objectives.
  2. Evaluation:  Take lead in the analysis of data collected under the monitoring framework for assessment of progress and areas for improvement. In addition, facilitate periodic evaluations of HAC project and program impacts to determine impact levels.
  3. Reporting:  Provide regularly updated reports to the Country Management Team (CMT) on the status of implementation against HAC goals and objectives. The Coordinator will also work with the different Operation and Support colleagues in preparing performance reports for the CMT. Additionally, the incumbent will work with Programme Manager to ensure timely and quality technical reports as per HAC standards and donor requirements.
  4. Knowledge management:  Facilitate ongoing and collaborative learning within HAC based on key data from the performance management system for continuous improvement of programme delivery.

Place in the organization:

The MEAL Coordinator will work on a full time basis under the supervision of the Country Program Director.  He/she will give more focus towards effective implementation of Help a Child Strategic Plan. The holder of the position will play a major role in providing technical support to the Program development, support and Operations of HAC, especially in tracking projects implementation using the appropriate M&E tools and processes, and building capacity for Monitoring & Evaluation among project/programme staff. She/he will be expected to assist Project Managers in ensuring sound project planning, monitoring and evaluation of progress and technical reporting. The incumbent will also offer leadership in programme/project evaluations, action planning, assessments/baselines and program performance reporting to the Help a Child Head quarters in Netherlands.

Result areas:

  1. Leads the development of a comprehensive MEAL Plan and functional System for Help a Child Malawi;
  • Support the development of a useful and effective MEAL system that will be used for monitoring, reporting and learning the impact of all projects under HAC Malawi;
  • Work with the CPD and program staff to develop M&E plans, data collection and reporting tools, filing system and performance indicators tracking;
  • Coordinate with the team the development and regular review of MEAL plan
  • Support program team in the development and review project plans
  • Participate actively to team planning and team coordination/reflection meetings to ensure that data collection, analysis and data quality is considered in teams activity;

Result:   Comprehensive and realistic MEAL plan and functional system for Help a Child Malawi developed and strengthened.

  1. Ensures that all programmes and projects adhere to the HAC’s Malawi Strategic Plan and Projects Management Standards (PPMS);
  • Develop good working relations with Program Manager and program staff to ensure that MEAL remains a high priority in development and emergency programs;
  • Actively contribute to induction for new staff at the field level to ensure that M&E perspectives are considered;
  • To oversee the day-to-day management and updating of implementation of the different projects, introducing relevant data system to the field offices with proper management of database systems.
  • To participate in designing and execution of specific studies, assessments and learning in co-ordination with Program Manager and project managers;
  • To coordinate with program staff to create a feedback loop so lessons learned are incorporated into program implementation and development;
  • To provide specific reports as requested by CPD, Program Manager, Project  managers and Field Team Leader to the agreed format and schedule.

Result:   Program & projects and finance management standards and processes are followed that contributed to quality program delivery.

  1. Establishes effective knowledge management mechanisms including documentation of baselines and outcomes/impacts;
  • Assist the CMT in tracking, consolidating and uploading/forwarding of project technical progress reports to relevant partners and donors; including HQ.
  • Working closely with Program Manager, to provide backstopping and guidance in the performance of the Organizational Strategic Plan;
  • Assist Programme Manager including project Coordinators in providing support to project evaluations and consultancies;
  • Prepares relevant technical briefing papers and status updates to the HAC Country Management Team (CMT);
  • Synthesizing strategic reports aligned to the Strategic Plan for presentation to HAC Board through relevant operations and support Managers;
  • Take lead in MEAL capacity building activities for HAC Project staff, including partners and relevant stakeholders
  • Establish and strengthen worthwhile community based feedback and complain mechanism (CBCFM)
  • Support the team in developing human success stories,

Result:   Knowledge management mechanism established and strengthened

  1. Take charge of collating and synthesizing information, updating the monitoring matrix and other monitoring tools in place for both, operational and program development
  • Support project/ program staff in conducting regular review of projects implementation and M&E plans
  • Support the team in regular data collection and sharing; and encouraging them to give feedback on the effectiveness of the tools
  • Convene and facilitate learning events for HAC’s staff to strengthen implementation delivery and capturing of best practices;
  • To identify M&E gaps and quality gaps, and actively address their causes through training, field visits, and proposal of solutions to line manager;
  • To assist in data quality assurance and compliance with DR grants related reporting requirements and their timely submission;
  • To ensure that accountability to beneficiaries becomes a core element and success indicators for all program activities;
  • To work together with Program Manager to review current M&E practice, and assess how beneficiaries can best be involved at every stage of the programme cycle
  • Perform other relevant duties as requested by the Country Program Director

Results:   MEAL information is organized and monitoring matric and tools are developed and utilized.

Knowledge, Skills and Behaviours Required to Achieve Role’s Objectives  


  • University degree in social sciences or development related fields, masters degree will be an advantage.
  • Minimum of 5 years of relevant working experience in post conflict /humanitarian response.
  • Familiarity with project cycle and current principles/ approaches of Monitoring, Evaluation  ,accountability and Learning in emergency or post conflict context
  • Strong knowledge of the Humanitarian Core Standards and the Sphere guidelines
  • Ability and willingness to make frequent field visits to project sites and  work in hardship environment
  • High level of computer literacy (MS Word, Excel, Access, SSPS and Power Point) and data management,
  • Proven data analysis and report writing skills
  • Strong self-starter who is able to take initiative
  • Commitment to Help a Child  aims, values and policies, including Integrity, child safeguarding and data protection
  • Ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods;
  • Excellent interpersonal, organizational and written/verbal communication skills, including in cross-cultural settings;
  • Leadership qualities and people management expertise to provide direction and effective support to a multidisciplinary and multicultural team in data collection and management;
  • Excellent verbal and written communication skills, including high-level interpersonal and representational capabilities; fluency in written and spoken English essential.
  • An understanding of gender, people with special needs, child protection plus diverse considerations within key areas of responsibility and commitment to addressing inequalities in the workplace and the programme activities.


  • University degree in social sciences or development related fields
  • Minimum of 5 years of relevant working experience in post conflict /humanitarian response.
  • Familiarity with project cycle and current principles/ approaches of Monitoring, Evaluation, accountability and Learning (MEAL) in emergency or post conflict context


  • Problem solving skills
  • Good team player
  • Good Interpersonal skills
  • Good negotiating, facilitating and influencing skills
  • Proficient computer skills
  • Good Capacity building skills.
  • Ability to deliver to tight deadlines


  • Receptive and accommodating
  • Calm and patient
  • Regular and punctual at work, meetings and other official appointments
  • Respectful and honest
  • Devoted and committed to work
  • Aptitude to work in a team
  • Organized, methodical and meticulous




Maintain generally accepted and social ethical standards in activities that have to do with the position

·     Takes responsibility for own actions.

·     Indicates things that are expected of him / her are not in accordance with his or her personal standards or organizational standards.

·     Sticking to standards and values, even when this could lead to disadvantage, tension or conflicts.

·     Does what he / she says, keeps promises and appointments.

·     Respects and protects confidential information entrusted to him / her.

·      Informs customers, employees or public about the extent to which one may expect problems or setbacks.

·     Does not abuse power or prior knowledge.

·     Provides information on his / her opinion on business ethics, safety and the environment.



Actively contributing to joint results, even when the subject involved is not of immediate personal interest. Sharing information and knowledge with others.

·     Ready to collaborate with other disciplines or organizational units.

·     Appreciate information and knowledge sharing

·     Encourages team work and enhancement of working relationships.

·     Is willing to make concessions to get a step ahead as a group.

·     Initiates collaboration between different groups to achieve a joint result.

Customer orientation

Investigating the wishes and interests of (internal customers and reacting accordingly. Anticipating the interests of customers. Giving high priority to service preparedness and client satisfaction.


·     Analyzes short and long term financial needs and gaps of the partners

·     Proposes the partner that best fits his current and future needs.

·     Discusses (unwise) choices from the partner and makes improvements.

·     Investigates the satisfaction and further needs of the partners after delivery of the  services community



Building relationships and networks that prove to be useful in achieving goals. Making effective use of informal networks to get things done.

·     Encourages colleagues and partners to maintain and expand their internal and external contacts, and makes suggestions.

·     Brings internal relationships / networks into contact with external relationships / networks.

·     Asks friends to collaborate in making contacts with potential relationships and / or networks.

·     Uses own network for the purpose of achieving goals of others.

·     Uses the relationships from the own network to realize goals of the own organizational unit.

We offer an attractive financial package and a challenging working environment in an international setting. You will be offered a fixed term contract for the first year with a probation period of 3 months. Depending on your performance, fit with the programme and availability of funding, this first year contract will be extended for another 1-2 years.

How to apply?

Interested candidates are kindly invited to send a cover letter and resume (both in English) before 5th of January 2022 through this link:

In your cover letter, please reflect on your motivation for wanting to become part of the Help a Child organization. This includes a reflection on Help a Child being a child centred and Christian organization.

For more information, please contact Mr. Prince Kasinja, Country Director at  [email protected] . An (e-) assessment can be part of the recruitment process.

Help a Child expects its staff to behave with integrity; to do no harm and to carefully take into account the rights and interests of others. All staff are required to sign and adhere to the Help a Child’s Code of Conduct and recruitment is subject to successful completion of all applicable background checks, including criminal record checks.

In this recruitment process we ask the candidate for consent for obtaining the Statement of Conduct. Hereby we inform you that we participate in the  SCHR Misconduct Disclosure Scheme .

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