Chief Operating Officer

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Global Health Corps

Global Health Corps (GHC) mobilizes a global community of emerging leaders to build the movement for health equity. GHC believes young leaders with diverse backgrounds and a deep commitment to collaboration, innovation, and social justice are going to revolutionize how the world tackles its toughest health challenges.

Through a competitive recruitment process, we identify daring and innovative university graduates and early- to mid-career professionals from around the world and pair them with amazing partner organizations and government agencies in the US, East Africa, and Southern Africa. Our fellows spend a year in their placement devoting their unstoppable energy to making the world a healthier place for all people, everywhere.

Fellows convene throughout the year for additional training, community building, leadership development, and mentorship in order to become audacious, resilient, and highly-networked changemakers. Since its founding in 2009, GHC has supported over 1000 fellows working at various levels of the health system, across issue areas and across continents.

For more information, visit our website or find us on Facebook and Twitter.

The Candidate

The Chief Operating Officer is a strategic, nimble, systems thinker and executor. This newly created position oversees the people and operations functions of the organization, is a key member of the Senior Leadership Team (SLT) and serves as a trusted thought partner to the CEO.

The COO has the necessary skills and mindset to thrive as a senior leader in a fast-paced, mission-driven environment. Driven by inquiry and learning, they are a strong people leader, team manager, and effective communicator. They strategize and execute individually and through levels to reach organizational goals and outcomes and ensure that GHC’s resources are effectively managed and strategically deployed.

They lead effective operations by working with staff from a range of teams and cultures spread across several countries and time zones. The COO is an adept convener of people and has the experience, emotional intelligence, and personal confidence to tap into the power that colleagues bring to the organization. A deep commitment to diversity, equity and inclusion is vital to this role.

While it is essential that the COO bring efficient and effective systems to increase organizational efficacy, is it also critical that the team retain the creative spark, collaboration and flexibility that drives the GHC concept. The COO directly supervises the Director of People and Culture, Senior Director of Finance and Operations and Director of Legal and Compliance. They will also work in close collaboration with the VP of Programs, Director of Community Impact and Country Leads (Malawi, Rwanda, Uganda, Zambia, USA) to ensure organizational alignment between program and operation functions.

Responsibilities

Leadership and Strategic Planning

  • Working in partnership with the CEO and Senior Leadership Team, develop the strategic three-year plan and ensure there are the people and operational priorities and plans to achieve it.
  • Oversee annual organizational goal setting, budgeting and headcount planning from development through successful execution and management in coordination with CEO, senior leadership and departmental leads.
  • Provide strong day-to-day leadership presence and steward staff engagement and commitment to support GHC’s cultural priority of building a trusting, respectful, and inclusive environment across staff location, background, and identity.

People and Operations

Team Management

  • Process-oriented, collaborative and able to build, improve, and integrate processes across people and operations
  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and SLT on special projects

People

  • Oversee strategies and priorities to realize GHC’s People Vision
  • Partner with People Team to support the headcount and succession planning as aligned with financial resources and strategic planning.
  • Serve as strategic communicator who champions continued investment and commitment of People priorities and ensures staff are informed, educated and engaged

Operations – Legal, Technology, Finance, HSS

  • Partner with the Director of Finance to develop a financial strategy for ongoing sustainability and monitor financial resources.
  • Serve as Compliance Officer and partner with the Director of Legal & Compliance to oversee the continued identification, monitoring, and mitigation of organizational risk.
  • Build, execute and manage organizational health safety and security protocols that are adaptable to the specific needs of each country of operation.
  • Provide strategic guidance and support for fellow health safety and security
  • Analyze the current technology infrastructure and scope out the next level of information technology and financial systems that support the growth of specific programs and the organization overall

Board

  • Engage with the board of directors to support organizational governance efforts and participate at quarterly board meetings.
  • The COO is considered an Officer of the organization.

Required Qualifications

As a prerequisite, the successful candidate must believe in GHC’s core values and be driven by our mission. The candidate should demonstrate a passion for breaking new ground to lead social change. Beyond that, we are seeking a candidate that has proven experience in leading and building the capabilities of a driven, bright, and diverse team.

Additional Qualifications Are

  • At least 10 years of relevant work experience, including managing operations in a multinational environment
  • Experience scaling systems and solutions for a growth-stage organization
  • Drawn to both strategize and execute; moreover, able to do so quickly and in a fast-paced, start-up environment
  • Ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly
  • Enjoys solving challenges and able to act and react as necessary, even if limited information is available; calm and focused during times of challenge, crisis and complexity
  • Thorough understanding of People and Operations; broad experience with the full range of business functions and systems, including HR strategy, organization development and planning, budgeting, business analysis, finance, information systems, and legal
  • Skilled at coaching, developing, and managing early-career and more seasoned professionals
  • Successful in building & leveraging relationships across lines of differences and a range of cultures
  • Passionate about global health equity and committed to social justice
  • Committed to creating a diverse, equitable, and inclusive work environment
  • Ability to travel internationally
  • Invested in consistently operating as a steward of Global Health Corps’ mission and values

Preferred Qualifications

  • Experience living or working in sub-Saharan Africa is strongly preferred
  • MBA or comparable master’s degree
  • Management experience with a non-profit organization
  • Experience with budget management
  • Strong project reporting skills, with a focus on interdepartmental communication

Our Philosophy and Benefits

Global Health Corps is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or other characteristics or any other basis prohibited by applicable law.

We embrace and value diverse skill sets and backgrounds. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. We represent varied professional backgrounds, collaborating across fields and sectors to form a powerful, close-knit network of changemakers. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders in the health equity movement, and engage with the world with dignity and respect.

Due to the high volume of applications received, only those selected for an interview will be contacted.

To apply for this job please visit jobs.lever.co .

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